USPS: The Evil Empire?

Dear Julie,

Horrible experience with the US Postal Service today. And of course a giant line queued up behind me as I worked with the USPS lackey to seek first to understand, then be understood, which of course is Habit 5 of The Seven Habits of Highly Effective People. It would have worked better if the USPS lackey had gone to the 7 Habits class, too. I think I need to go watch some fish swim around (calming).

Have a good day.
Love,
Your Sister